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Fanatical Customer Service

We are Fanatical about Customer Service and your shopping experience with GettingPersonal.co.uk

When we set up GettingPersonal.co.uk we were determined to not be the same as lots of other Internet Shopping websites, where you get all the benefits shopping online, but without being able to speak to a 'real person' - no-one wants to shop without feeling like their order will be dealt with professionally.

We both have young families and shop lots on the internet ourselves. We know it's not fun when people don't respond to your emails when you have a query about your order or have a simple question.

We thought wouldn't it be great if your emails or phone calls were dealt with quickly and with enthusiasm :)

Introducing Fanatical Customer Service

At GettingPersonal.co.uk it's simple...

...we try hard to ensure that all our customers (by now hopefully you are a customer) are happy - both with the gift you order and with your overall experience.

Take a look at our Book of Smiles to see what our customers have been saying.

Fanatical Customer Service means we will do our very best to ensure that your Internet Shopping experience is as good as it can be - we will deal with any emails promptly and phone calls as efficiently as we can.

Fanatical Customer Service also means we listen - we ask every customer who orders about their opinion when they checkout and all feedback is read and acted on if required.

We look forward to hearing from you.

Many thanks,

John

John Smith
Managing Director
GettingPersonal.co.uk