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Privacy Policy

Your details and information are important - we will protect them...


GettingPersonal.co.uk is committed to preserving the privacy of all visitors to our website. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

Information that we collect from you

When you visit, register or order products or services on www.gettingpersonal.co.uk you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.

We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.

Use of your information

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve, develop our business and where we are required to do so to report sales to our business partners .

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we, other companies within our group and our business partners offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.

Opt-out information:

We may provide you the opportunity to opt-in to additional newsletters or promotional communications sent by email. If you have opted in or otherwise qualify to receive these forms of communication, and no longer wish to receive our newsletter or other promotional communications by email, you may opt-out of receiving them by following the instructions included in each communication. You may also opt out by writing to us at:-

Getting Personal Limited, Southmoor Road, Roundthorn Industrial Estate, Wythenshawe, Manchester M23 9DS

Phoning our Customer services team on 0161 947 5900

Or emailing us at ask@gettingpersonal.co.uk

Disclosure of your Information

The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.

Where you have consented when providing us with your details, we may also allow other companies in our group and our business partners, to contact you occasionally about products and services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know at ask@gettingpersonal.co.uk.

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.

We know that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. We occasionally make our mailing list available to other carefully selected organisations whose products and services may be of interest to you. If you would prefer not to be included in such mailings, please write to Getting Personal Limited, Southmoor Road, Roundthorn Industrial Estate, Wythenshawe, Manchester M23 9DS, or drop an email to ask@gettingpersonal.co.uk.

Cookies

Cookies are small amounts of information which we may store on your computer's browser to help us improve your site experience. Cookies cannot contain viruses or install Malware and are commonly used across the internet for analytic purposes. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site.

Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you.
Below we have listed the cookies that we currently use on the site and their purposes.


Cookie Name Purpose
Session cookie
GP_SessionId This cookie is essential for the site to function and is set upon your arrival to Getting Personal. This cookie is deleted when you close your browser.
DC Storm _#sess These cookies are used to collect information about how visitors use our site. The information collected gives us more insight into what people are looking for and helps us determine which Key words are performing the best
_#uid
_#srchist
_#vdf
Google Analytics _utma These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited.
_utmb
_utmc
_utmz
Omniture mbox This cookie is used to present you with recommendations of other products which you might like.
Shopping Basket Cart This cookie is used to record then items in your shopping basket, and enable you to place orders
Customer Details CustomerID This cookie contains an encrypted string to allow us to identify you on your next visit (if you've ticked "remember me" when logging in)
Customer persistence RememberCustomer This cookie determines whether your details are remembered for your next visit
Category Tracking Tracking Used by Getting Pesonal to determine which "route" you have followed around the site to reach a product page
Visitor Information VisitorInfo Used to determine A/B testing pages
GP site cookie acceptance gpnocookies This cookie is used to record if a user has accepted the use of cookies on the GP website.

The Session and Cart cookies are considered 'essential' cookies as they are needed to allow you to transact on the website.

If you would like to ensure that we place no further non-essential cookies on your computer please tick the box below. This will not remove the current cookies placed but will ensure that no further non-essential cookies are placed on your browser during your visit to this site. Please be aware that this will mean that you lose key functionality on the site and may mean it is not possible to buy certain gifts or cards.

 Please tick here if you would like to prevent any further non-essential cookies being placed on your browser.

You may also set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org. Again, you may not be able to use certain features on our site. You can remove individual cookies or all cookies already present by using your Internet Browser settings.

Security and Data Retention

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

Accessing and Updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at ask@gettingpersonal.co.uk. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our Privacy Policy

Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to ask@gettingpersonal.co.uk.

Other web sites

Our web site may contain links to other web sites which are outside our control and are not covered by this privacy policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Anti-spam Policy

GettingPersonal.co.uk sends regular emails to it's members. If you receive email from GettingPersonal.co.uk it is because you have opted-in to receive those emails, either directly on our website or via a third party website.

Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request and providing services relating to our communications with you.

All emails sent by GettingPersonal.co.uk include a prominent unsubscribe link. To stop receiving emails from GettingPersonal.co.uk, simply click the link on the email and confirm your request. We process unsubscribe requests immediately.

If you receive an email message that you think is spam, sent from GettingPersonal.co.uk or sent on behalf of GettingPersonal.co.uk, please let us know the details using the contact methods below and we will then investigate the matter.

If you have questions regarding this anti-spam policy, please contact GettingPersonal.co.uk using the following email address: ask@gettingpersonal.co.uk