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My Order at X Factor

If you need any help with an existing order then simply complete the form below

To ensure that we deal with your enquiry as quickly as possible, it is important that you provide as much information as possible about your order (e.g. Your transaction number)

Your name: *
Your email address: *
Telephone number: *
Transaction number:		(your order reference number, please supply this if you have it as it will speed up our ability to answer your question)
Cardholder surname: *		(the surname of the card you paid with)
Select which gift your * enquiry relates to:	Select a Gift Type Calendars & Cards T-Shirts Magazine Covers Framed Discs Name Mugs Other Gifts
Subject: *
Message: *

Or you can call us on 0870 446 0462 (Monday to Friday, 9am to 5.30 pm).

We will respond personally within 24 hours, although most times we will get back even quicker to you.
(Our Customer Service Team is available Monday to Friday 9 to 5.30)