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Check Your Order Status

If you've recently placed an order with us and would
like to know the status
then click below...

If you've recently placed an order with us and would like to know the status
then click below...

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Frequently Asked Questions

Frequently Asked Questions

We've answered your frequently asked questions to help you with your order
or account queries.

Frequently Asked Questions
Ask A Question

Ask A Question

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Chat live to our award winning
Customer Service team.

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Orders

Where is my order? Who will be delivering my parcel? I forgot to order one of the products I wanted! Can I add it to my order?

Miscellaneous

Oh no! I’ve made a mistake with my order, can I change it? Can you gift wrap the product for me? And include a gift message? Can't find anything that relates to your query?

Returns

How do I return my item? My order has arrived and it’s broken – help!
See All Frequently Asked Questions

Contact Customer Services

Check Your Order Status

Monday to Friday: 9:00am – 5:30pm. Can be called at no extra charge on many phone tariffs.

Check Your Order Status

Send Us A Message

Email us with your questions and we'll aim to reply with an answer within 24 hours.

Our Postal Address

Getting Personal Ltd.

1st Floor, Southmoor House, Southmoor Ind Est, Southmoor Road, Manchester, M23 9XD

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Press Enquiries

We always love to help journalists, so if you're looking for images or more information for a feature please contact us.

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Business Sales & Corporate Calendars

Business Sales

If you have a bulk order enquiry for any of the products on our website for business use then contact our business team.

Contact Our Business Team