Our Delivery Information
We know how important fast and safe delivery is to you, so we ensure that all our gifts are delivered in the shortest time possible!
|Delivery Method||Delivery Timescale||Gifts||Cards|
Royal Mail 24
90% of orders arrive Next Day (but may take 1-2 working days)*
Royal Mail 48
|2-3 Working Days*||£3.99||55p|
Next Working Day
|Guaranteed Next Working Day**||£6.99||£5.99|
|Guaranteed Saturday Delivery**||£11.99||£10.99|
(Card Orders Only)
Within Europe - 3-5 Working Days*
Rest Of World - 5-7 Working Days*
*You'll receive an email from us once your items are despatched. This is when your delivery timescale will begin.
**Orders for Next Day & Saturday Delivery will need to be placed before the cut-off the previous day, please check the basket page for your confirmed delivery date. As some of our products take longer to personalise due to their special personalisation method, some items may not be available for Next Day or Weekend Delivery. Please note that our Next Day Delivery service does not deliver over weekends or Bank Holidays, so if you order this service on a Friday, your items will be delivered on the next available working day.
MANAGING YOUR NEXT DAY & WEEKEND DELIVERY
Your order will be delivered via our specialised courier and will arrive between 7.30am-8pm on your chosen day, please ensure someone is present at the address, as you will need someone to sign for your parcel.
Our courier will contact you via text message, so please leave your mobile number on the checkout page. They'll let you know when to expect your parcel and ask for any extra delivery information; such as leaving the parcel with a neighbour.
Please allow an extra day for delivery to Northern Ireland and addresses in the northern parts of Scotland.
Some of our gifts take longer to make than others, and so on each product page you’ll see an estimated despatch time. This is the time it takes for us to create your personalised gift and then pass it to our couriers. Once we’ve given it to Royal Mail or a specialist courier, they deliver it to you.